Privacy Policy

Last Updated: [Insert Date]

Welcome to Water Sports Shop (“we,” “us,” or “our”) at watersportsgalaxy.com. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make purchases from our online store specializing in water sports equipment and accessories.

1. Information We Collect

We collect the following types of information to provide and improve our services:

Personal Information

• Contact Details: Name, email address, phone number, shipping and billing addresses
• Payment Information: Credit/debit card details (processed securely through our payment processors), PayPal account information
• Account Information: Username, password (hashed), purchase history, preferences

Non-Personal Information

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent on site, click patterns, referring website
• Location Data: General geographic location (country/region) for currency and shipping options

2. How We Use Your Information

We use your information for the following purposes:

• Process and fulfill your orders for water sports equipment (boards, boots, bindings, accessories, etc.)
• Provide customer support and respond to inquiries
• Improve our website, products, and services for water sports enthusiasts
• Send order confirmations, shipping notifications, and service-related communications
• Prevent fraud and enhance security (using military-grade 256-bit SSL encryption)
• Comply with legal obligations and enforce our policies
• Personalize your shopping experience with relevant product recommendations

3. Data Sharing and Disclosure

We may share your information in the following limited circumstances:

• Payment Processors: Visa, MasterCard, JCB, and PayPal to complete transactions
• Shipping Providers: To deliver your water sports gear worldwide (excluding some Asian and remote regions)
• Service Providers: Companies that help with website hosting, analytics, and marketing (with strict confidentiality agreements)
• Legal Requirements: When required by law or to protect our rights and safety

We never sell your personal information to third parties.

4. Data Storage and Security

We implement robust security measures to protect your information:

• All transactions are protected with 256-bit SSL encryption
• We never store complete payment details on our servers (payment processors handle this securely)
• Regular security audits and PCI-DSS compliance for payment processing
• Limited employee access to personal data on a need-to-know basis

Data is stored on secure servers located in the United States, with appropriate safeguards for international transfers.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing communications
• Restriction: Limit how we use your information
• Portability: Request transfer of your data to another service

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Necessary for website functionality and secure checkout
• Performance Cookies: Help us understand how customers use our site
• Functional Cookies: Remember your preferences (language, currency)
• Marketing Cookies: Show relevant water sports product ads (you can opt-out)

You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

7. International Data Transfers

As we serve customers globally (excluding some Asian and remote regions), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date at the top will indicate when changes were made. We encourage you to review this policy regularly.