Last Updated: [Insert Date]
Welcome to Water Sports Shop! These Terms and Conditions govern your use of our website watersportsgalaxy.com and all purchases made through it. By accessing our site and making purchases, you agree to comply with these terms.
1. Website Use and Intellectual Property
1.1 Access and Eligibility
Our website is intended for water sports enthusiasts aged 18+ who wish to purchase quality gear for surfing, kayaking, paddleboarding, and related activities. By using our site, you confirm you meet age requirements and will use products responsibly.
1.2 Intellectual Property
All content on watersportsgalaxy.com, including logos, product designs, and text, is owned by Water Sports Shop and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.
2. Product Information
2.1 Product Descriptions
We specialize in:
- Water sports boards (surfboards, paddleboards, etc.)
- Protective gear (rash guards, gloves, hoods)
- Equipment accessories (fins, keels, paddles, ropes)
- Inflatable watercraft and accessories
While we strive for accuracy, product colors may vary slightly due to screen settings. Technical specifications are provided by manufacturers.
2.2 Product Availability
All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice.
3. Ordering and Payment
3.1 Order Process
Orders constitute an offer to purchase, which we accept when we ship. You’ll receive an order confirmation email with details.
3.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
You authorize us to charge the full amount plus applicable taxes/shipping to your selected payment method.
3.3 Pricing
All prices are in USD. We reserve the right to adjust prices due to supplier changes or errors, though we’ll honor confirmed orders.
4. Shipping and Delivery
4.1 Processing Time
Orders process within 1-2 business days (excluding weekends/holidays).
4.2 Shipping Options
- Standard Shipping: $12.95 via DHL/FedEx (10-15 business days)
- Free Shipping: Orders over $50 via EMS (15-25 business days)
4.3 International Orders
We ship worldwide except certain Asian/remote regions. Customers are responsible for:
- Customs duties/taxes
- Compliance with local import laws
5. Returns and Refunds
5.1 Return Policy
We accept returns within 15 days of delivery for:
- Unused items in original packaging with tags
- Defective/damaged items (contact us immediately)
Non-returnable items: Inflatables, rash guards, and gloves (for hygiene/safety reasons).
5.2 Return Process
- Email [email protected] within 15 days with “Return/Exchange Request – Order #[Number]”
- Receive return authorization and instructions
- Ship to: Water Sports Shop, 4316 Dover Road, Louisville, US 40216
Customers cover return shipping unless the error is ours.
5.3 Refunds
Refunds process within 7-10 business days after we receive and inspect returns. Original payment method will be credited.
6. User Responsibilities
- Provide accurate account/shipping information
- Inspect deliveries promptly and report issues within 48 hours
- Use products as intended and follow safety guidelines
- Comply with all applicable water sports regulations in your area
7. Liability Limitations
Water Sports Shop is not liable for:
- Incorrect product use or modifications
- Weather/water conditions affecting product performance
- Consequential damages from product use
- Events beyond our reasonable control (natural disasters, strikes, etc.)
Our maximum liability is limited to the purchase price of the product in question.
8. General Provisions
8.1 Governing Law
These terms are governed by Kentucky law. Disputes will be resolved in Louisville courts.
8.2 Changes to Terms
We may update these terms periodically. Continued use after changes constitutes acceptance.
8.3 Contact Information
For questions:
Water Sports Shop
4316 Dover Road
Louisville, US 40216
Email: [email protected]
Thank you for choosing Water Sports Shop for your aquatic adventures!